ITIL Technical Management Practices
Explore the key technical processes and services in ITIL
ITIL Technical Management Practices group provides the specialised knowledge and expertise needed to support the overall IT service lifecycle, ensuring that technology infrastructure is effectively managed and maintained.

Infrastructure and Platform Management
Oversee the physical and virtual technology resources that support services, ensuring they are reliable, secure, and scalable
IT Infrastructure & Platform Management →

Deployment Management
Move new or changed hardware, software, documentation, or other service components into live environments
Deployment Management →

Software Development and Management
Ensures that changes to services and infrastructure are assessed, authorised, and implemented with minimal risk and disruption
Software Development and Management →