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Understanding Key ISO 27001 Documents

Updated: Sep 7

Understanding ISO 27001 Documents


ISO 27001:2022 is a pivotal international standard that outlines the criteria for establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS).


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This standard is crucial for organisations seeking to manage and safeguard their information assets, ensuring they are protected from potential threats and vulnerabilities.


ISO 27001 documentation is essential for demonstrating compliance and the effective implementation of the ISMS. It involves gathering mandatory documents to show security control measures during audits, highlighting the complexities and potential consequences of non-compliance.


By adhering to ISO 27001, companies can demonstrate a strong commitment to information security, which is increasingly vital in a world of rising data breaches and cyber threats.


Information Security Management System (ISMS)

An Information Security Management System (ISMS) is a comprehensive framework that incorporates people, processes, and IT systems.


The goal of an ISMS is to apply a systematic risk management process to safeguard sensitive information, including financial data, intellectual property, employee records, and any information entrusted by third parties.


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Documented information is essential for maintaining the integrity and compliance of the ISMS, ensuring that all necessary documentation is in place for auditors and operational integrity.


An ISMS is not just about technical measures; it also involves organisational controls and policies that address all aspects of information security. This holistic approach makes it suitable for organisations of any size or industry, helping them maintain their data's confidentiality, integrity, and availability.


Key Components of ISO 27001


ISO 27001:2022 is structured to be adaptable for any organisation, regardless of its size, sector, or geographic location.


The standard comprises several key components, including:


  • Establishment of an Information Security Policy: This document outlines the organisation’s approach to managing information security. It sets the direction and principles for the ISMS and is crucial for ensuring alignment with the organisation’s overall objectives.


  • Risk Assessment and Risk Treatment: This process involves conducting an information security risk assessment to identify potential security risks to the organisation’s information assets. The assessment helps evaluate which risks require further evaluation and triggers the assessment process. The outcome is a risk treatment plan that prioritises actions based on the level of risk and the organisation’s risk tolerance.

  • Implementation of Information Security Controls: These controls are specific measures that address the identified risks. They can range from technical controls like firewalls and encryption to organisational controls like security training and access policies. The controls are selected based on their effectiveness in reducing risks to an acceptable level.

  • Monitoring and Reviewing the ISMS: Continuous monitoring and periodic reviews are essential for maintaining the ISMS's effectiveness. This process involves regular audits, performance metrics, and management reviews to ensure that the ISMS remains aligned with the organisation’s goals and responds to changes in the threat landscape.


  • Continual Improvement: ISO 27001 emphasises the importance of continually improving the ISMS. This can be achieved through regular internal audits, management reviews, and feedback mechanisms that help identify areas for enhancement and implement necessary changes.



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Incident Management Procedure


A critical aspect of ISO 27001 is the incident management procedure. This component ensures that organisations have a structured approach to dealing with security incidents, which can include data breaches, system failures, or unauthorised access.


The procedure typically involves:


  • Identification - Recognising that an incident has occurred, including the identification of security events.

  • Reporting - Documenting and communicating the incident and related security events to relevant stakeholders.

  • Response - Implementing measures to contain and mitigate the impact of the incident.

  • Recovery - Restoring normal operations and services as quickly as possible.

  • Lessons Learned - Analysing the incident and security events to prevent future occurrences and improve the organisation’s security posture.


Effective incident management is essential for minimising the disruption caused by security breaches and ensuring a swift return to normal operations.


ISO 27001 Mandatory Documents

ISO 27001:2022 mandates creating and maintaining specific documents as part of the Information Security Management System (ISMS). These documents are essential for demonstrating compliance with the standard and ensuring the effective implementation and management of information security within the organization.


Below are the key mandatory documents required by ISO 27001:2022:


  • Information Security Policy: Outlines the organization's approach to managing information security.

  • Risk Assessment and Treatment Methodology: Describes the process for identifying, assessing, and treating risks.

  • Statement of Applicability: Lists the controls that are applicable to the organization and justifies their inclusion or exclusion.

  • Risk Treatment Plan: Details the actions to be taken to address identified risks.

  • Risk Assessment Report: Documents the results of the risk assessment process.

  • Definition of Security Roles and Responsibilities: Specifies the roles and responsibilities related to information security.

  • Inventory of Assets: Lists all assets that are relevant to information security.

  • Acceptable Use Policy: Defines the acceptable use of information and assets.

  • Access Control Policy: Describes how access to information and assets is controlled.

  • Business Continuity Procedures: Essential for restoring normal operations following a disruption. These procedures ensure that critical business functions are maintained during security incidents and are documented through strategies and policies as part of business continuity management.

  • Contractual Requirements: Understanding and complying with statutory, regulatory, and contractual requirements is crucial. These obligations impact organizations, particularly in the context of audits and adherence to laws and standards, and failing to recognize these requirements can lead to complications during the certification process.



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Information Security Policy

The Information Security Policy outlines the organization's overall approach and commitment to information security.


It serves as a high-level document that sets the direction for all other security practices and procedures within the organization.


This policy must be approved by top management and communicated to all employees and relevant stakeholders.


Risk Assessment and Treatment Methodology


This document describes the methodology used to identify, assess, and treat information security risks. It includes criteria for evaluating risks and outlines the process for selecting appropriate risk treatment options.


The methodology ensures that risk management is systematic and consistent across the organization.


Statement of Applicability (SoA)

The Statement of Applicability lists all the controls chosen from ISO 27001's Annex A, along with justifications for their selection or exclusion. This document also provides a summary of how each control has been implemented to address identified risks.


The SoA is a critical document for auditors as it demonstrates how the organization has tailored its security controls to its specific needs.


Risk Treatment Plan

The Risk Treatment Plan outlines the specific measures that will be implemented to mitigate identified risks. It includes details on how and when each control will be applied, the resources required, and the responsibilities assigned to individuals or teams.


This plan is essential for managing the organization's risk exposure and ensuring that appropriate controls are in place.


Inventory of Assets

An Inventory of Assets is a detailed list of the organization's information assets, including hardware, software, data, and other resources. This document is crucial for risk management, as it helps identify which assets need protection and the potential impacts if they are compromised.


Access Control Policy

The Access Control Policy specifies the rules and procedures for granting and managing access to information and information systems. It ensures that access is restricted to authorized personnel and is based on business and security requirements.


The policy helps prevent unauthorized access to sensitive information.


Incident Management Procedure

This document outlines the process for identifying, reporting, and responding to security incidents.


It includes steps for incident detection, classification, response, and recovery. An effective Incident Management Procedure is vital for minimizing the impact of security breaches and ensuring a timely and coordinated response.


Monitoring and Measurement Procedures

These procedures define how the organization will monitor and measure the effectiveness of its ISMS. They include metrics, data collection methods, and analysis techniques. Monitoring and measurement are essential for continuous improvement and ensuring that security controls function as intended.


Internal Audit Program

The Internal Audit Program specifies the frequency, methods, and scope of internal audits. It ensures that the ISMS is regularly reviewed for compliance with ISO 27001 requirements and for identifying areas for improvement. Internal audits provide assurance that the ISMS is operating effectively and in accordance with organizational policies.


Corrective Action Plan

This document outlines the process for identifying, analyzing, and correcting non-conformities found during audits or regular ISMS operations. It includes steps for root cause analysis, corrective action implementation, and follow-up. The Corrective Action Plan is essential for addressing weaknesses and preventing their recurrence.


These mandatory documents form the backbone of an ISO 27001-compliant ISMS. They provide a structured approach to managing information security risks and demonstrate the organization's commitment to protecting its information assets.


Benefits of Implementing ISO 27001:2022


Implementing ISO 27001:2022 offers numerous benefits, including enhancing the organisation’s ability to protect its information assets. By adhering to this standard, organisations can build trust with customers, partners, and stakeholders by demonstrating a strong commitment to security. This can be a significant competitive advantage, particularly in industries where data security is a critical concern.


Secure system engineering principles are essential guidelines for designing, deploying, and implementing secure systems. These principles help maintain information assets' confidentiality, integrity, and availability. They offer insights on relevant design frameworks and testing mechanisms, ensuring that systems are robust and resilient against potential threats.


Additionally, compliance with ISO 27001 can help organisations meet regulatory and legal requirements, reduce the risk of data breaches, and improve overall risk management practices. By adopting a structured approach to information security, organisations can protect their valuable data and enhance their reputation and resilience in an increasingly complex digital landscape.


Clearly defining security roles and responsibilities within the organization is crucial for effectively implementing and monitoring security controls. Outlining these roles, often with tools like the RASCI chart in conjunction with ISO27001 standards, ensures that individuals and teams understand their responsibilities in control implementation, system administration, and monitoring.


This clarity is vital for maintaining a secure and well-managed information security environment.

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About the author

Alan Parker is an IT consultant and project manager who specialises in IT governance, process implementation, and project delivery. With over 30 years of experience in the industry, Alan believes that simplifying complex challenges and avoiding pitfalls are key to successful IT management. He has led various IT teams and projects across multiple organisations, continually honing his expertise in ITIL and PRINCE2 methodologies. Alan holds a degree in Information Systems and has been recognised for his ability to deliver reliable and effective IT solutions. He lives in Berkshire, UK, with his family.

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