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ISO 27001 Control 5.3: Segregation of duties

Writer's picture: Alan ParkerAlan Parker

Implementing Segregation of Duties for Enhanced Security

Segregation of duties (SoD) is a fundamental principle of effective information security management. It aims to reduce risks associated with fraud, human error, and the bypassing of controls by distributing critical tasks and responsibilities across multiple individuals. This approach enhances both organisational resilience and trust in operational processes.


Purpose of Segregation of Duties

The primary goal of SoD is to prevent any single individual from performing tasks that could result in conflicting responsibilities.


This separation of duties mitigates the following risks:


  • Fraudulent Activities: Prevents opportunities for financial or operational misconduct.

  • Unintentional Errors: Reduces the likelihood of mistakes going unnoticed.

  • Control Bypass: Strengthens the effectiveness of implemented security measures by ensuring oversight and accountability.


This principle ensures that confidentiality, integrity, and availability of information are upheld, aligning with organisational goals and regulatory requirements.


Key Areas Requiring Segregation

Organisations should identify processes where conflicting responsibilities could arise and implement segregation.


Examples include:


1. Change Management

  • Segregate roles for initiating, approving, and executing changes to prevent unapproved modifications.


2. Access Control

  • Assign separate responsibilities for requesting, approving, and implementing access rights to minimise unauthorised access risks.


3. Code Development and Review

  • Ensure distinct roles for designing, implementing, and reviewing code to maintain software integrity and prevent vulnerabilities.


4. Software Development vs. Production Administration

  • Separate development roles from those managing production systems to reduce risks of unauthorised or accidental changes.


5. Application and Database Management

  • Prevent overlap between users of applications and administrators responsible for managing these applications or associated databases.


6. Security Control Design and Assurance

  • Divide responsibilities for designing, auditing, and validating security controls to maintain impartiality and effectiveness.


Practical Considerations for Smaller Organisations

While large organisations may have the resources to fully implement SoD, smaller businesses may face challenges.


In such cases, compensatory measures can include:


  • Activity Monitoring: Continuously monitor critical tasks to detect potential conflicts or suspicious activities.

  • Audit Trails: Maintain detailed logs of activities to provide transparency and support investigations if needed.

  • Management Oversight: Increase supervisory checks to ensure policies and procedures are followed correctly.


Addressing Collusion Risks

Collusion—where two or more individuals conspire to bypass controls—poses a significant threat.


To address this:

  • Independent Reviews: Introduce regular independent assessments of critical tasks.

  • Audits: Conduct periodic audits to identify unusual activity patterns.

  • Role Rotation: Regularly rotate responsibilities to minimise prolonged access to sensitive roles.


Role-Based Access Control and Automation

Role-based access control (RBAC) systems can be highly effective in enforcing SoD.


However, organisations should:


  • Avoid Conflicting Roles: Prevent assigning roles with overlapping responsibilities to the same individual.

  • Utilise Automated Tools: Deploy software to detect and resolve potential conflicts in role assignments, especially in complex environments.

  • Define Roles Clearly: Ensure each role is well-documented to facilitate smooth transitions and avoid disruptions when roles are reassigned or removed.


Best Practices for Implementing Segregation of Duties

  1. Define Roles and Responsibilities: Create detailed documentation for each role, specifying duties and access levels.

  2. Conduct Regular Risk Assessments: Identify and address potential conflicts in processes and workflows.

  3. Leverage Technology: Use monitoring tools, RBAC systems, and conflict detection software to simplify SoD management.

  4. Educate Employees: Provide training to ensure staff understand the importance of SoD and their role in maintaining it.

  5. Review Policies Periodically: Update segregation measures to reflect changes in organisational structure, technology, or regulatory landscapes.


Conclusion

Segregation of duties is a critical element of any organisation’s security framework. By distributing responsibilities and ensuring oversight, organisations can mitigate risks, maintain operational integrity, and comply with regulatory standards. Even when resources are limited, alternative measures such as enhanced monitoring and supervision can uphold the principles of SoD, safeguarding the organisation from evolving threats.

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About the author

Alan Parker is an IT consultant and project manager who specialises in IT governance, process implementation, and project delivery. With over 30 years of experience in the industry, Alan believes that simplifying complex challenges and avoiding pitfalls are key to successful IT management. He has led various IT teams and projects across multiple organisations, continually honing his expertise in ITIL and PRINCE2 methodologies. Alan holds a degree in Information Systems and has been recognised for his ability to deliver reliable and effective IT solutions. He lives in Berkshire, UK, with his family.

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