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Data Retention Policy

A free Data Retention Policy for you to download and use

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Overview of the Data Retention Policy


The Data Retention Policy is designed to manage the lifecycle of data within an organisation, from creation to disposal. It ensures that data is retained for the appropriate length of time, in compliance with legal, regulatory, and business requirements.



The policy outlines:


  • Scope and Objectives: This section defines the data covered by the policy, including personal data, financial records, and other critical information. It also sets out the objectives, such as compliance, risk management, and operational efficiency.


  • Retention Periods: Specifies how long different types of data should be retained. These periods are based on legal requirements, industry standards, and organisational needs.


  • Responsibilities: Identifies roles and responsibilities for implementing and maintaining the policy, including data owners, custodians, and compliance officers.


  • Data Disposal: Details the procedures for securely disposing of data that is no longer required, ensuring that sensitive information is properly destroyed.


  • Monitoring and Review: This section describes how the policy will be monitored, audited, and reviewed to ensure ongoing compliance and effectiveness.


The policy is essential for maintaining data integrity, protecting sensitive information, and ensuring regulatory compliance.



data retention policy sample

Intended Audience

The Data Retention Policy is intended for a diverse group of stakeholders within an organisation, including but not limited to:


  • Senior Management: To understand the strategic importance of data retention and ensure alignment with business objectives and compliance requirements.


  • IT and Data Management Teams: To implement and enforce the policy, ensuring that data is stored, managed, and disposed of according to the specified retention periods and security measures.


  • Compliance Officers: To monitor adherence to legal and regulatory requirements and conduct audits to ensure compliance with the policy.


  • All Employees: To be aware of the data retention requirements and their responsibilities in handling and protecting data appropriately.


  • Legal and Regulatory Affairs: To guide the legal aspects of data retention and ensure that the policy meets all relevant regulations and standards.


  • External Auditors and Consultants: To review and verify the effectiveness and compliance of the policy as part of regular audits and assessments.


This policy ensures that all relevant parties are informed and accountable for the proper management of data throughout its lifecycle.


Key Benefits from an Operational Point of View

Implementing a Data Retention Policy brings several operational benefits to an organisation:


Compliance and Risk Management

Ensures compliance with legal and regulatory requirements, thereby reducing the risk of penalties and legal action. It helps in adhering to standards such as GDPR, HIPAA, and other industry-specific regulations.


Data Protection and Security

Enhances data security by ensuring that sensitive information is retained and disposed of securely. It minimizes the risk of data breaches and unauthorized access to outdated or unnecessary data.


Improved Data Management

It facilitates better data organization and management, making locating and retrieving necessary information easier. This leads to more efficient and effective business operations.


Cost Savings

Reduces storage costs by eliminating the retention of unnecessary or outdated data. Efficient data management can lead to significant cost savings in terms of storage infrastructure and maintenance.


Business Continuity

Ensures critical data is available when needed for business continuity and disaster recovery. Proper data retention practices support the organisation’s resilience and ability to recover from disruptions.


Enhanced Decision Making

Provides access to accurate and relevant data, which is crucial for informed decision-making. Retaining the right data for the right period supports business intelligence and strategic planning.


Streamlined Processes

Standardizes data handling processes across the organisation, leading to consistent practices and reducing confusion or errors related to data management.


These benefits collectively enhance the overall efficiency, security, and compliance posture of the organisation, supporting its operational and strategic goals.



How It Supports ISO 27001:2022


The Data Retention Policy directly supports various clauses and controls of the ISO 27001:2022 standard, ensuring that an organisation's Information Security Management System (ISMS) is robust and compliant.


Key areas of alignment include:


Clause 5.2 – Information Security Policy:

  • The Data Retention Policy forms part of the overall information security policy and sets out specific requirements for data management and retention.


Clause 7.5 – Documented Information:

  • Ensures that documented information is available, adequate, and suitable for use, supporting the control of documented information, including its retention and disposal.


Clause 8.1 – Operational Planning and Control:

  • Helps plan, implement, and control the processes needed to meet information security requirements, ensuring that data is retained and disposed of securely.


Clause 9.2 – Internal Audit:

  • The policy provides a framework for internal audits to verify compliance with data retention requirements and identify areas for improvement.


Annex A Controls

A data retention policy in ISO 27001:2022 supports various controls in Annex A to ensure that data is stored securely, retained for the appropriate duration, and deleted when no longer needed.


The relevant controls supported by a data retention policy include:


  • 5.15 Policies for information security: Ensures the definition, approval, publication, and review of topic-specific policies, including those on data retention​​.


  • 5.37 Documented operating procedures: Establishes and maintains operating procedures that support the secure handling and retention of data .


  • 8.10 Information deletion: Requires the secure deletion of information that is no longer required, preventing unnecessary exposure and ensuring compliance with legal and regulatory requirements​​.


  • 8.13 Information backup: Ensures backup copies of information, software, and systems are maintained and regularly tested in line with the agreed data retention policy​​.


  • 8.14 Redundancy of information processing facilities: Implements redundancy to meet availability requirements and protect data against loss, supporting the reliability of data retention measures​​.


  • 8.33 Protection of test data: Ensures test data is appropriately managed and protected, aligning with the organization’s data retention policy .


  • 5.34 Privacy and protection of PII: Ensures compliance with legal, statutory, regulatory, and contractual requirements related to the preservation of privacy and protection of PII, which includes data retention requirements .


By integrating the Data Retention Policy into the ISMS, organisations can ensure that their data management practices are aligned with ISO 27001:2022, enhancing overall information security and compliance.


How to Implement the Data Retention Policy

Implementing the Data Retention Policy effectively requires a structured approach to ensure it is integrated seamlessly into the organisation’s operations. The steps for implementation are as follows:


Define the Scope and Objectives:

Identify the types of data that the policy will cover, including personal data, financial records, and other critical information.


Establish the policy's objectives, such as ensuring compliance, enhancing data security, and improving operational efficiency.


Develop Retention Schedules:

Determine the retention periods for different types of data based on legal requirements, industry standards, and organisational needs.


Create a retention schedule that outlines the specific timeframes for retaining various categories of data.


Assign Roles and Responsibilities:

Designate data owners, custodians, and compliance officers responsible for implementing and maintaining the policy.


Clearly define the roles and responsibilities of each stakeholder involved in data retention and disposal processes.


Implement Data Retention Procedures:

Develop and document procedures for storing, managing, and disposing of data according to the retention schedule.


Ensure that these procedures are communicated to all relevant employees and stakeholders.


Integrate with Existing Systems:

Align the data retention policy with the organisation’s existing information security management system (ISMS) and other relevant policies.


Ensure that data retention requirements are integrated into the organisation’s IT systems and data management processes.


Train and Educate Employees:

Conduct training sessions and workshops to educate employees about the data retention policy and their responsibilities.


Provide ongoing support and resources to ensure that employees understand and adhere to the policy.


Monitor and Review:

Establish mechanisms for monitoring compliance with the data retention policy, such as regular audits and reviews.


Continuously assess the policy's effectiveness and make necessary adjustments to address any gaps or changes in regulatory requirements.


Ensure Secure Data Disposal:

Implement secure methods for disposing of data that is no longer required, such as shredding physical documents and securely deleting electronic files.


Document and track the disposal process to ensure that all data is disposed of in compliance with the policy.


Maintain Documentation:

Retain documented information related to the data retention policy, including retention schedules, procedures, and audit reports.


Ensure that all documentation is easily accessible and regularly updated.


By following these steps, an organisation can effectively implement a Data Retention Policy that supports its information security objectives and ensures compliance with relevant regulations and standards.

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About the author

Alan Parker is an IT consultant and project manager who specialises in IT governance, process implementation, and project delivery. With over 30 years of experience in the industry, Alan believes that simplifying complex challenges and avoiding pitfalls are key to successful IT management. He has led various IT teams and projects across multiple organisations, continually honing his expertise in ITIL and PRINCE2 methodologies. Alan holds a degree in Information Systems and has been recognised for his ability to deliver reliable and effective IT solutions. He lives in Berkshire, UK, with his family.

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