Workforce and Talent Management

KPIs

Description	Source	How to calculate	How to use it
Employee Turnover Rate	HR Records	(Number of employees who left / Average number of employees) * 100	Measure rate at which employees leave the organisation
Employee Retention Rate	HR Records	100 - Turnover Rate	Measure rate at which employees are retained
Time to Fill Vacancies	Recruitment Records	(Total days to fill vacancies / Number of vacancies)	Assess efficiency of recruitment process
Cost per Hire	Financial Reports	Total recruitment costs / Number of hires	Measure cost-effectiveness of recruitment
Training Hours per Employee	Training Records	Total training hours / Number of employees	Assess investment in employee development
Employee Engagement Score	Employee Engagement Surveys	Composite score based on engagement surveys	Measure level of employee engagement
Performance Appraisal Rating	Performance Appraisal Records	Average rating across performance appraisals	Evaluate employee performance
Diversity Index	HR Records	(Number of diverse employees / Total number of employees) * 100	Measure diversity within the workforce
Absenteeism Rate	Attendance Records	(Total days of absence / Total possible workdays) * 100	Measure frequency of employee absenteeism
Overtime Hours	Time Tracking Records	Total hours worked beyond standard hours	Assess workload and overtime trends
Skills Gap Analysis	Skills Assessment Reports	Identified skills needed - Existing skills	Identify gaps between required and existing skills
Employee Satisfaction Score	Employee Satisfaction Surveys	Composite score based on satisfaction surveys	Measure level of employee satisfaction
Succession Planning Coverage	Succession Planning Records	Percentage of key roles with identified successors	Assess readiness for key role transitions
Employee Development Rate	Training Records	Number of employees in development programs	Measure investment in employee development
Promotion Rate	HR Records	Number of promotions / Total number of employees	Measure frequency of employee promotions
Performance Improvement Rate	Performance Appraisal Records	Number of employees showing performance improvement	Measure effectiveness of performance improvement efforts
Workforce Productivity	Productivity Metrics	Output produced per unit of input (e.g., sales per employee)	Assess efficiency of workforce in producing output
Employee Well-being Score	Well-being Surveys	Composite score based on well-being surveys	Measure level of employee well-being
Employee Referral Rate	Referral Program Records	Number of hires through employee referrals	Measure effectiveness of employee referral program
Training Effectiveness	Training Evaluation Data	Percentage of employees meeting or exceeding training objectives	Assess impact and effectiveness of training programmes