Service Validation and Testing

Test Coverage

Test Coverage Reports

Percentage of requirements covered by tests

Measure extent of test coverage and completeness

Test Case Effectiveness

Test Case Execution Reports

Percentage of test cases that identify defects

Measure effectiveness of test cases in identifying defects

Defect Density

Defect Tracking System

Number of defects identified per unit of code

Measure quality of code and identify areas for improvement

Test Automation Rate

Test Automation Tools

Percentage of tests automated

Measure level of test automation and efficiency

Test Execution Efficiency

Test Execution Reports

Percentage of tests executed successfully

Measure efficiency and effectiveness of test execution

Test Cycle Time

Test Management Tool

Average time taken to execute test cycles

Measure efficiency of test cycle execution

Test Environment Stability

Environment Monitoring

Stability score of test environments

Ensure stability and reliability of test environments

Defect Resolution Time

Defect Tracking System

Average time taken to resolve defects

Measure efficiency of defect resolution process

Test Environment Availability

Environment Monitoring

Percentage of time test environments are available

Ensure availability and accessibility of test environments

Test Progress

Test Progress Reports

Progress towards completion of testing activities

Track and manage progress of testing activities

Test Effectiveness

Test Effectiveness Metrics

Percentage of tests that detect defects

Measure effectiveness of testing in identifying defects

Test Maintenance Effort

Test Maintenance Reports

Effort required to maintain and update test cases

Measure effort required for test case maintenance

Test Regression Rate

Regression Test Results

Rate of regression defects identified after changes

Assess effectiveness of regression testing

Test Results Consistency

Test Result Analysis

Consistency of test results across different executions

Ensure consistency and reliability of test results

Test Defect Severity

Defect Tracking System

Severity level of defects identified during testing

Prioritise defects based on severity and impact

Test Data Quality

Test Data Management

Quality and relevance of test data used

Ensure completeness and accuracy of test data

Test Environment Configuration

Test Environment Setup

Accuracy and completeness of test environment configurations

Ensure consistency and reliability of test environment configurations

Test Resilience

Test Resilience Metrics

Ability of tests to withstand changes and disruptions

Measure resilience of testing processes to changes and disruptions

Test Reporting Accuracy

Test Reporting Tools

Accuracy and completeness of test reports

Ensure accuracy and completeness of test reports

Test Resource Utilization

Resource Management Tools

Efficiency of resource utilisation during testing

Assess effectiveness of resource allocation during testing