Organisational Change Management

Change Adoption Rate

Change Management System

Number of employees actively using the new processes/systems

Measure acceptance and adoption of changes

Change Readiness Score

Change Readiness Surveys

Composite score based on readiness assessments

Assess readiness of employees for upcoming changes

Stakeholder Engagement Level

Stakeholder Engagement Surveys

Composite score based on stakeholder engagement surveys

Measure level of stakeholder involvement and support

Communication Effectiveness

Communication Feedback

Stakeholder feedback scores on communication clarity

Assess effectiveness of change communication

Change Impact Assessment

Change Impact Assessment

Magnitude of impact of change on different stakeholders

Identify potential consequences of organisational changes

Change Resistance Levels

Resistance Tracking Reports

Number of resistance incidents reported

Identify and address areas of resistance to change

Change Management Cost

Financial Reports

Total cost of change management activities

Evaluate financial implications of change management

Change Management ROI

Financial Reports

Return on investment from change management activities

Assess effectiveness of change management efforts

Employee Training Completion

Training Records

Percentage of employees who completed change-related training

Measure effectiveness of change training initiatives

Time to Adapt

Change Implementation Data

Time taken for employees to adapt to new processes/systems

Assess speed of adoption and adaptation to changes

Employee Morale

Employee Surveys

Morale survey scores during change implementation

Assess impact of change on employee morale

Change Sustainment Rate

Sustainment Assessments

Percentage of change benefits sustained over time

Measure long-term effectiveness of change initiatives

Change Governance Compliance

Compliance Reports

Adherence to change management policies and procedures

Ensure compliance with change governance

Change Communication Reach

Communication Tracking

Percentage of employees reached by change communication

Assess effectiveness of communication dissemination

Change Impact Realization

Benefit Realization Reports

Achievement of expected benefits from change

Measure effectiveness of change in achieving objectives

Employee Feedback Uptake

Feedback Collection

Percentage of employees providing feedback on changes

Measure level of employee engagement in change process

Change Initiative Success Rate

Change Success Metrics

Percentage of successful change initiatives

Assess overall success of change initiatives

Change Risk Mitigation Rate

Risk Mitigation Reports

Percentage of identified change risks mitigated

Assess effectiveness of change risk mitigation

Change Team Satisfaction

Change Team Surveys

Team satisfaction survey scores during change implementation

Assess satisfaction levels of change implementation teams

Change Resilience

Resilience Assessments

Organisation's ability to adapt and recover from change

Measure organisation's resilience to change